Our mantra is the BEST customer care and after service worldwide. Once a product has left our warehouse and is in the possession of the shipping company, any claims must be made directly with that shipper however we can assist with most cases.įorge Motorsport was founded in 1996 with the simple ideals of innovation, clever design, and manufacturing to the highest quality. Other shipping options may be available for an additional fee over and above the actual shipping costs. We reserve the right to change the delivery service and company at any time.įorge Motorsport ships via either UPS, FedEx, DHL (primarily for outside of UK), DPD (primarily for UK), or any other courier we chose. For further information on cost and delivery times, please contact Forge using the email address if you require any more information. Our shipping methods ensure safe and timely delivery of your new Forge products. It will also ensure you have the fastest possible delivery, with no delays.
This offer will ensure the price you pay at checkout is the total you pay, with no additional charges. We can add an additional 20% on the total cost of your order, we will then pay the duty and tax costs above your contribution. If we detect at checkout that you are located within the European Union (EU), you are eligible for a contribution towards your import duty and tax payments. Customers will be contacted by the Customs and Excise authority in the destination country regarding payment prior to delivery, and it is important that correct contact telephone number and email information be submitted with the order to facilitate this part of the delivery process. Some couriers are charging an admin fee for shipping into the EU. Shipping into the EU - Duty Charge InformationĪll Forge products are sold with a Delivery Duty Unpaid (DDU) status and an import tariff may apply to your order. Live shipping rates will be calculated at checkout using ShippyPro and dependent on criteria, you will be given the option of DHL, DPD, or FedEx courier services. Europe and Worldwideĭelivery service charges will vary depending on the quantity of product ordered, the related parcel size, and destination postcode. (Not including Scottish Highlands, Scottish Isles, Northern Ireland, Guernsey, Jersey, and Isle of Man where charges will vary). We reserve the right to ship smaller, lower value items via Royal Mail or any other service. Products are sent by standard DPD service which is usually a next day service, but can take 2 days in transit.
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Full detailsĭelivery is free of charge for all orders £20 or over. 'Next day' refers to next working day. We cannot guarantee next day delivery for orders placed after this time. Next day delivery applies to orders processed before 2pm Monday to Friday, subject to stock availability and geographical restrictions. This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended by the supplier, failure to follow the supplier’s instructions, or any alteration or repair carried out without the supplier’s approval. Be sure you never mix coolant and always use distilled water. At the time of installing your Forge radiator, an approved coolant must be used and added to the coolant system. Any bent fins should be carefully straightened to allow ambient air to pass through the core face. We recommend that you should inspect your product on a regular basis for bent and/or crushed fins.
A light, warm, soapy solution (free of harsh acidic cleaning compounds) should be used to clean you cooler and thoroughly rinsed away. The use of these products can damage Forge Motorsport cooling systems and invalidate your warranty. Failure to supply this proof will result in your claim or enquiry being denied.įor further information, please call our customer service team on +44(0)1452 380999 or email not use aggressive (acidic) car cleaning products, particularly traffic film remover solutions or shampoos to clean your intercooler, radiator, or oil cooler. All warranty claims must be accompanied by the original proof of purchase to enable us to help you. The majority of Forge Motorsport products come with a limited lifetime warranty (brakes pads excluded).
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